1. Delivery through a confirmed order
AAgafLV coordinates product enquiries as a retail intermediary. The seller responsible for supplying your goods, its contact details and the party arranging delivery are identified in the written quotation. This website does not reserve stock or dispatch goods when you add an item to an enquiry.
Delivery terms form part of the accepted purchase agreement with the named seller. These terms do not reduce any statutory responsibility of AAgafLV for its own service or any responsibility it has where it is expressly identified as the seller.
2. Delivery destinations
We welcome enquiries for delivery in Latvia and European Union countries. Service to a particular postcode is subject to the seller, product size, quantity and carrier route. Islands, remote areas or restricted-access locations may require a separate arrangement. We confirm feasibility before you commit.
3. Charges and delivery times
There is no flat delivery charge or automatic free-delivery threshold. Your quotation states the delivery cost, applicable taxes and any agreed handling or assembly charges. Catalogue totals exclude delivery and are not final payable amounts.
The quotation distinguishes stock preparation or production time from transit time. A proposed delivery date is confirmed with the seller before order acceptance. For consumer goods, delivery must take place within the agreed period or, if no period was agreed, normally within 30 days of the contract.
4. Furniture, pallets and bulk quantities
For 10, 25, 50 or more units, tell us the delivery postcode, unloading facilities, opening hours and any access restrictions. The proposal must specify whether delivery is to the kerb, entrance, loading area or a room inside the building. Unpacking, assembly, installation and removal of packaging are included only when expressly agreed.
Please check doorways, stairs, lifts and the route into the property against the confirmed dimensions and packaging sizes. Delivery in separate consignments, pallet arrangements and any extra visits must be explained before acceptance. The selection tool is not a promise that a requested quantity is available.
5. Receiving your goods
Please inspect packaging and items as soon as reasonably possible. If something appears damaged or is missing, retain the packaging where practical and send the seller and AAgafLV the order reference, photographs and a description. Prompt information helps investigate the issue; failing to photograph or report an issue on the delivery day does not remove consumer rights.
For consumer deliveries arranged by the seller, transit risk normally remains with the seller until the consumer or their nominated recipient takes physical possession. Different rules can apply if the consumer independently commissions a carrier not offered by the seller.
6. Delays, failed delivery and changes
Contact us if your delivery is overdue or if your details change. The seller must explain any delay. Where consumer law applies, the consumer can generally give an appropriate additional period for delivery and cancel for a refund if that period is missed. An additional period is not required in certain cases, such as a refusal to deliver or an essential agreed deadline.
Any reasonable charge for a customer-requested change, storage or redelivery must have a contractual basis and be explained before it is incurred. There is no automatic redelivery penalty in this policy.
7. Returns and correspondence
Before shipping a return, obtain the correct return address from the named seller. The company’s registered office is a correspondence address and must not be assumed to be a warehouse or collection point. A return authorisation process must not obstruct a consumer’s legal right to withdraw. See the Refund policy.
Consumer delivery guidance is available from Your Europe.
8. Contact
SIA “AAgafLV”, registration number 40203677612.
Registered office: 18. novembra iela 389 – 3, Vecstropi, Naujenes pag., Augšdaugavas nov., LV-5413, Latvia.
Email: aagraflvstore@inbox.eu
Telephone: +371 26 782 134
Monday–Friday, 08:00–17:00, Latvia local time, excluding Latvian public holidays.